Frequently asked questions

If you can’t find an answer to your question below please click here to complete our enquiry form and we’ll get back to you as soon as possible. You can always contact us via Messenger on our Facebook page.

Great news.. our LemonTop Flavoured Gin is indeed a Vegan friendly gin!

The Ben Shaws Cream Soda is also suitable for Vegetarians and Vegans

LemonTop Flavoured Gin is gluten free.

The Ben Shaws Cream Soda included with your LemonTop Gin is also gluten free.

We currently only offer delivery to the UK. However if you are looking to order LemonTop Gin and send it outside the UK or looking to order internationally then please contact us via our enquiry form to find out how we can help.

We are currently offering click and collect from The Wynd Craft Beers in Marske. Take a look at our delivery page for more information.

If you are a bar or shop doing takeaway and would like to help us by being one of our click and collect locations please let us know.

It is important to us that your product is delivered in perfect condition. 

Our delivery charge goes towards the courier charge and the cost of our boxes and then there’s the tape and other packing materials to ensure that your experience of LemonTop Gin is a great one. We don’t make any money on shipping.

We are looking for a more cost effective ways to deliver and distribute LemonTon Gin so we can keep the costs as low as we can.

We’ve now got our AWRS licence so if you contact us we will do our best to accommodate you.

Our gin is currently only available on our website. 

We are hoping to get it into shops soon.

If there’s a shop you would like to see it in then please ask them to contact us. If you have a shop / bar / restaurant and share our values and would be interested in stocking LemonTop Gin then we would like to here from you.

To protect the privacy of our users we’ve removed the names and photos from our social media reviews although they will be available on the platform they left the review.

When your gin is dispatched you should receive a tracking number from Royal Mail. If the tracking number is showing as delivered and you haven’t received it then please contact us and we will investigate for you.

If the code shows the parcel is still at Redcar DO then it is in the system and has possibly been delayed due to the Christmas rush. Please contact us and we will double check at the delivery office for you.